How can we help?
Our team answers on WhatsApp. Tell us your name and the number you signed in with, so we can find your profile.
WhatsApp only; we don’t take calls on this number.
+92 309 0338705
Common questions
I didn’t get a sign-in code.
Check the number and wait a minute before asking again. Codes are sent by text to Pakistani mobile numbers. If you live abroad or still have no code, WhatsApp us.
How long until I get matches?
Our team reviews every profile first, and checks each match before you see it. We’ll send you a notification when someone is ready.
Can I change my answers?
Yes, from the Profile tab. A few things, such as who the profile is for and date of birth, can only be changed by our team.
What does it cost?
Matchistic is free while we launch.
How do I report someone?
Open the match and choose “Report”. Our team looks into every report, and they won’t be told who reported them.
Your account and privacy
To delete your account, open Settings → Delete account in the app. Other ways to delete your account. Read how we look after your information in our privacy policy.